Your Privacy Is Our Responsibility

1. Introduction & Scope

This Privacy Policy ("Policy") is issued on behalf of ovi77 and applies to the operation of the website https://ovi77.lat ("Platform"). When you use our Platform, create an account, or use any of our services, the terms of this Policy apply to the processing of your information.

ovi77 is committed to providing a safe and reliable online gaming environment for players in Bangladesh. Protecting the privacy of your personal information is a fundamental responsibility for us. Please read this Policy and contact us with any questions you may have.

By using the Platform, you acknowledge that you have read this Policy and agree to the methods of data collection and processing described herein. You must be at least 21 years of age.

2. What Information We Collect

ovi77 collects only the information that is reasonably necessary to provide our services, ensure security, and comply with applicable regulations.

2.1 Information You Provide

You directly provide us with the following information:

• Full name and date of birth (for age verification)
• Email address and username
• Mobile number (for bKash, Nagad, or Rocket transactions)
• Address and national identity information (during identity verification)
• Financial information during deposits and withdrawals
• Content of communications with our support team

2.2 Automatically Collected Information

The following information may be collected automatically while you use the Platform:

• IP address and device type
• Browser type and version
• Session duration and page visit history
• Information collected through cookies and similar tracking technologies
• Transaction history and gaming activity logs

2.3 Information Received from Third Parties

For identity verification, fraud prevention, and payment processing, we may receive limited information from our approved third-party partners.

3. Purpose of Data Use

The information collected from you is used for the following purposes:

• To create, manage, and secure your account
• To process deposits and withdrawals (bKash, Nagad, Rocket, and bank transfer)
• To verify age and identity and to ensure responsible gaming
• To prevent fraud, money laundering, and unauthorized access
• To comply with applicable laws and regulations
• To communicate with you and provide 24/7 support
• To improve Platform performance and enhance user experience
• To manage bonuses, promotions, and the VIP program
• For dispute resolution and complaint processing

ovi77 never sells your information to third parties or uses it for any purpose not explicitly stated in this Policy.

4. Data Storage & Security

4.1 Security Measures

ovi77 employs industry-standard technical and organizational measures to keep your information secure. These include SSL (Secure Sockets Layer) encryption, which protects all data transmitted between your browser and our servers. Our servers are housed in secure data centers and undergo regular security audits.

4.2 Retention Period

Your personal information is retained only for as long as necessary to fulfil the purpose for which it was collected, or as required to comply with applicable legal obligations. Even after an account is closed, certain information may be retained for a specified period as part of our legal obligations.

4.3 Response to Data Breaches

If a security breach occurs that affects your information, we will notify you as quickly as possible in accordance with applicable law and will take the necessary corrective measures.

5. Sharing Information with Third Parties

ovi77 strictly ensures the protection of your privacy. We never share your information with third parties except in the following limited circumstances:

• Payment processors: Information necessary to complete transactions with payment methods such as bKash, Nagad, Rocket, and bank transfer is shared.
• Identity verification services: With approved third-party service providers for fraud prevention and age verification.
• Legal authorities: In response to court orders, legal proceedings, or legitimate requests from government authorities.
• Service providers: Technology, analytics, and customer support service providers involved in operating the Platform — only under contractual confidentiality obligations.
• Business transfers: In the event of a merger or acquisition, where the new entity will be bound by the terms of this Privacy Policy.

Under no circumstances does ovi77 sell or rent your information to third parties for advertising purposes.

6. Cookies & Similar Technologies

The ovi77 Platform uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help the Platform operate more effectively.

6.1 Essential Cookies

These are essential for the core functionality of the Platform, such as maintaining login sessions and keeping security features active. These cookies cannot be disabled.

6.2 Functional Cookies

These cookies are used to remember your preferences, language settings, and customizations, which improves your user experience.

6.3 Analytics Cookies

These cookies help us understand how users interact with the Platform. The information collected is aggregated and does not directly identify any individual.

You can manage and decline cookies other than essential ones from your browser settings. However, this may limit some functionality of the Platform.

7. Your Rights

As a user of ovi77, you have the following rights regarding your personal information:

• Right to access: You have the right to know what information we hold about you.
• Right to rectification: You may request correction of any inaccuracies in your information.
• Right to erasure: In certain circumstances, you may request that your information be deleted, though some information may need to be retained due to legal obligations.
• Right to restrict processing: In certain circumstances, you may request that the processing of your information be restricted.
• Right to data portability: You may request a copy of your information in a structured, commonly used format.
• Right to object: You have the right to object to certain types of processing.

To exercise any of the above rights, please contact us at [email protected].

8. Privacy of Minors

ovi77's services are intended only for those aged 21 and above. We do not knowingly collect any information from minors. Age verification is mandatory during account registration.

If we become aware that information from a minor has been collected by mistake, that account will be closed immediately and the relevant information will be deleted.

9. International Data Transfers

Your information may in some cases be transferred outside Bangladesh for the purposes of operating our services. In such transfers, we ensure that the receiving party will protect your information to the standards set out in this Policy.

We only share information with organizations that are bound by appropriate data protection agreements and comply with applicable international standards.

10. Policy Changes

ovi77 may update this Privacy Policy from time to time. If changes are made, the "Last updated" date at the top of this page will be revised. For significant changes, we will notify you by email or through the Platform.

Continued use of the Platform after a policy change will be taken as acceptance of the updated terms. We therefore recommend reviewing this Policy regularly.

11. Links to Other Websites

Our Platform may occasionally contain references to third-party websites. ovi77 takes no responsibility for the privacy practices of these external sites. When you visit an external site, you should read their own privacy policy.

12. Contact & Complaints

If you have any questions, feedback, or requests to exercise your data rights regarding this Privacy Policy, please contact us. The ovi77 data protection team will process your request in a timely manner.

We aim to respond to your request as quickly as possible after receiving it. Complex requests related to data rights may take a little more time to resolve, but we will always keep you informed of the progress.

To learn about the overall terms and conditions of our service in relation to this Policy, please read the Terms & Conditions page. To learn more about responsible gaming, visit the Responsible Gaming page.